PRIVACY POLICY

Effective Date: 15/10/2023

LUX HOSPITALS PRIVATE LIMITED, hereinafter referred to as “we,” “us,” or “our,” is committed to safeguarding the privacy and security of your personal information. This Privacy Policy outlines our practices concerning the collection, use, and disclosure of your personal data when you use our services, visit our website, or interact with us in any other way. Please take a moment to review this policy carefully.

Information We Collect:

We may collect various types of personal information, including but not limited to:

1.1. Contact Information: Such as your name, address, email address, phone number, and other contact details.
1.2. Personal Identification Information: Such as government-issued ID numbers, passport information, and similar data when required for specific purposes.
1.3. Health Information: When you use our healthcare services, we may collect information about your medical history, diagnosis, treatment, and other health-related data.
1.4. Payment Information: If applicable, we may collect payment information, such as credit card numbers or bank account details, for billing purposes.
1.5. Website Usage Information: We collect data about your interactions with our website, including your IP address, device information, browser type, and usage patterns through cookies and similar technologies. Please refer to our Cookie Policy for more information.

How We Use Your Information:

We may use your personal information for the following purposes:

2.1. Providing Services: To provide you with healthcare services, schedule appointments, and deliver medical care.
2.2. Communication: To contact you for appointment reminders, follow-ups, and other healthcare-related communications.
2.3. Billing and Payments: To process payments and manage billing and insurance-related matters.
2.4. Administrative Purposes: For internal record-keeping, data analysis, and improving our services.
2.5. Legal Obligations: To comply with legal requirements, respond to legal requests, and protect our rights and interests.
2.6. Marketing: With your consent, to send you marketing communications about our services, promotions, and events.

Sharing Your Information:

We may share your personal information with the following parties:

3.1. Healthcare Professionals: We may share your health information with our healthcare providers to deliver medical services effectively.
3.2. Service Providers: We may share your data with third-party service providers who assist us in running our business, such as payment processors, IT providers, and marketing agencies.
3.3. Legal Requirements: We may disclose your information in response to legal requests or as required by applicable laws and regulations.

Your Choices and Rights:

You have the following rights concerning your personal information:
4.1. Access: You can request access to the personal data we hold about you.
4.2. Correction: You can request correction of inaccurate or incomplete information.
4.3. Deletion: You can request the deletion of your personal data under certain circumstances.
4.4. Restriction: You can request restrictions on the processing of your data in specific situations.
4.5. Object: You can object to the processing of your data for certain purposes.4.6. Consent: You can withdraw your consent for marketing communications at any time.

Security:

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The revised policy will be posted on our website with the updated effective date.

Contact Us:

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at:
LUX HOSPITALS PRIVATE LIMITEDHuda techno enclace, Madhapur, Hyderabad, 500084, Telangana.
Email: care@luxhospitals.com
Phone: +91- 9015508508

We are committed to addressing your inquiries and concerns promptly.By using our services, you agree to the terms outlined in this Privacy Policy. If you do not agree with these terms, please do not use our services or provide your personal information.

LUX HOSPITALS PRIVATE LIMITED